Milan City Center - Porta Venezia 2

PLEASE READ THIS FEW VERY IMPORTANT INFORMATION REGARDING BOOKINGS OF THIS APARTMENT.
YOU’RE RENTING AN APARTMENT IN A RESIDENTIAL BUILDING.
Being this a private apartment, there’s a special check-in procedure. In case of your arrival without prior notification or communication, Apartments Stay is released from ANY responsibility regarding check-in delays or other complications that this might cause.
PLEASE PRINT YOUR BOOKING VOUCHER AND BRING IT WITH YOU ON YOUR TRIP!
PLEASE PRINT THIS PAGE AND BRING IT WITH YOU ON YOUR TRIP, IT CONTAINS USEFUL INFORMATION!
PLEASE READ AND FOLLOW THIS FEW SIMPLE STEPS REGARDING YOUR CHECK-IN PROCEDURE AND YOU WILL ENJOY YOUR PERSONAL APARTMENT AVOIDING ANY EVENTUAL PROBLEMS:
1. OUR OFFICES ARE OPEN FROM MONDAY TO FRIDAY FROM 09:30CET TO 18:30CET.

YOU’RE DUE TO CONTACT US TO ARRANGE YOUR CHECK-IN THROUGH THE TELEPHONE NUMBER AND E-MAIL PROVIDED WITH THE BOOKING CONFIRMATION AT LEAST 24H BEFORE ARRIVAL (BY CLOSURE TIME OF OUR OFFICES, WHICH IS BY 18:30 ON THE DAY BEFORE YOUR ARRIVAL DAY)/BY 18:30 CET ON FRIDAY IN CASE OF ARRIVALS ON WEEKEND OR BY 18:30 CET OF THE LAST WORKING DAY IN CASE OF ARRIVALS ON HOLIDAYS TO RECEIVE OTHER DETAILED INFORMATION REGARDING YOUR CHECK-IN PROCEDURE.
In case of no notification from your part regarding your arrival time you might find yourself without the possibility to do a check in and you will be charged for the first night as 'no show' case.

Arrival without prior notification or communications from your part, releases Apartments Stay of ANY responsibilities in that sense.
Please contact Apartments Stay as soon as possible to arrange the check-in!
It is crucial to finish the reservation process successfully.
2. OUR CHECK-IN IS DONE STARTING FROM 14:00H.
FOR THE ARRIVALS FROM 14:00H CET to 20:00H CET:
You’re due to come to the offices of Apartments Stay situated on walking distance from the main Milan’s Central Train Station where you will receive the keys and pay the remaining balance.
FOR THE ARRIVALS AFTER 20:00H CET, WEEKENDS (SATURDAY AND SUNDAY) AND HOLIDAYS
The check-in will be made in the apartment where you will receive the keys and pay the remaining balance.
We invite you to respect the scheduled check-in time, since we will charge you extra ten euro for each hour that one of our stuff may spend waiting for you in case of unreasonable delays. In case of unexpected delays, due to unpredictable flight/train arrival delays or any other reasonable problems, you’re due to contact us IMMEDIATELY and inform us about such delays. In that case we will re-schedule your check-in time and will not charge you any penalty.
We remind you that for the check-in in the apartments, we accept only cash payments if not agreed otherwise.
For the check-in done in the apartment, you’re due to bring with you the copies of travel documents of all the persons staying in the apartment and to hand them to the persons in charge for your check-in.
3. OUR CHECK-OUT IS DONE UNTIL 11:00 CET.
On the day of your departure, you’re due to leave the apartment until 11:00 CET.
4.PLEASE READ THE FOLLOWING INFORMATION REGARDING THE SUPPLEMENTARY CHARGES:
Regarding bookings for 1 NIGHT STAY:
- For arrivals from 14:00 to 20:00 CET you will be charged extra fee of €30,00 per booking (includes final cleaning services)
- For arrivals after 20:00 CET/ON WEEKENDS/ON HOLIDAYS you will be charged extra fee of €45,00 per booking (includes final cleaning service and late/weekend/holiday check-in)
Regarding bookings for 2 NIGHTS STAY:
- For arrivals from 14:00 to 20:00 CET you will be charged extra fee of €25,00 per booking (includes final cleaning services)
- For arrivals after 20:00 CET/ON WEEKENDS/ON HOLIDAYS you will be charged extra fee of €40,00 per booking (includes final cleaning service and late/weekend/holiday check-in)
Regarding bookings for 3 NIGHTS STAY AND MORE:
- For arrivals from 14:00 to 20:00 CET - NO SUPPLEMENTARY CHARGES
- For arrivals after 20:00 CET/ON WEEKENDS/ON HOLIDAYS you will be charged extra fee of €30,00 per booking (includes final cleaning service and late/weekend/holiday check-in)
THE STAFF OF APARTMENTS STAY WISHES YOU THE GREAT STAY IN OUR APARTMENTS!

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MM1 LIMA SUBWAY STATION

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